merchant account questions
e-commerce questions
software questions
company questions
merchant account questions
how long does the approval process take?
Once a merchant application package has been submitted, the
approval process takes about 48 to 72 hours.
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what is your refund policy?
The Merchant Account application fee is non-refundable. All
equipment/software or Internet virtual terminal sales are
final. All expenses (i.e. programming fees, credit reports,
overnight delivery of packages, any type of
postage/shipping) are non-refundable. Customer found to be
on a MATCH/TMF (terminated merchant file) will not be
refunded. CreditCardProcessor.com, Inc. will make every
possible opportunity to insure a speedy merchant account
approval.
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are your rates competitive in today's market?
Yes, our rates are among the LOWEST in the industry. Starting
at just 1.75% and 18¢ per transaction for Retail/POS
merchants; 2.45% and 25¢ per transaction for
Mail/Telephone Order, and Internet merchants (Rates change
often. Call for today's special rate).
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how will i get my money?
Your money will be deposited directly into your
business checking account. There is no paperwork to be
mailed or deposit slips to be sent out. Everything is
taken care of by your terminal or software.
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when will my money be available?
The funds will be deposited to your business checking
account within 24 hours.
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will i receive a processing statement?
Yes, a comprehensive statement will be mailed to your
business monthly, stating all ACH deposits to your
checking account, total sales volume and the processing
charges incurred during that month.
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what credit cards may I accept?
You can accept VISA, MasterCard, American Express,
Diners Club, Carte Blanche, Discover, Government
Purchasing Cards, JCB, Maestro, Honor, Pulse, IMPACT,
Private Label Credit Cards, Private Label Fleet cards.
All, but VISA and MasterCard, require separate approval.
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do I need to change my current bank?
No, you do not need to change your current bank. CCP
has the ability to deposit funds from credit card
transactions into any business checking account.
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e-commerce questions
i already have a shopping cart but i need credit card processing, can you help me?
YES. Our Online real-time processing software options are
compatible with nearly all shopping cart and order page
scripts.
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i am in the process of designing my website, anything i should know?
Be aware! The best advice possible for new merchants
in any field is to be aware of all the costs and charges
involved. Ask a lot of questions and demand answers. At
CCP, we understand that you are not an expert on credit
card processing but our goal is to assist you on the road
to becoming one.
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what type of software do you offer?
CCP offers a wide variety of software products for
Internet merchants who desire online real-time
processing. Our preferred selection comes from
Authorize.net payment solutions.
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software questions
do you carry solutions for mac/apple systems?
No. Software for Macintosh operating systems have been
discontinued. However, CCP provides solutions allowing
you to process transactions from any computer running
WIN 95/98/NT/2000/XP operating systems.
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how easy is it to install? can i call for help?
The difficulty of installation for our software programs
varies greatly. However, all new merchant accounts receive
a complimentary complete walk through via tele-training.
On site training installation is dependent upon
availability and location, but we are always open to
answer any questions you may have about your new credit
card processing system. Our multi-lingual training
department can be reached Monday through Friday during
normal business operating hours.
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what do i need?
All you need is a computer and access to the Internet.
Depending on the unique requirements of your business, the
type of software solution that is the best fit may include
an accounting program, a recurring billing interface, a
partial payment option, or a one-time charge order
function. Any and all of these options are available to
you through your CCP merchant account.
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do I need software for the internet e-commerce packages?
No. The Internet E-Commerce packages available at CCP
involves web-based software that can be accessed from any
computer anywhere in the world at anytime.
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company questions
what does CreditCardProcessor.com do?
CCP provides merchants of all sizes and credit
backgrounds with credit card processing accounts. Over the
past 6 years, we have become a chief supplier of merchant
transaction processing services. By creating a
specifically tailored program for each individual
business, CCP has been able to assist new and old
merchants in growing their business by as much as 30%
annually simply by adding credit card acceptance.
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who does CreditCardProcessor.com work with?
CCP works with 3 of the top credit card processors in
the country. We have the capability to set-up merchant
processing accounts for VISA, MasterCard, American
Express, Discover, JCB, Diners, ATM and Debit network
systems.
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how can i become a reseller?
By signing up today at our Bank
Affiliate and Reseller Programs
link! CCP offers a uniquely profitable reseller payment
program for consultants, web developers and designers,
system integrators, Internet Service Providers, and agent
banks or financial institutions. This program allows a
reseller to refer current clients to CCP for credit card
processing set-up and receive a monthly residual income
from each transaction made through their clients' account.
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